A transactionalfuture.
Before Canva, I led a short design sprint at Gumtree to explore what buying online could feel like, from payment through delivery and tracking.
A clearer way forward.
Moving beyond cash-in-hand exchange raised connected questions about trust, payment, delivery and the relationship between buyers and sellers.
Direction, craft and collaboration.
As the leader of the Gumtree design team, I helped cross-functional teams and leaders visualise a future experience through a focused design sprint.
What mattered.
- Start with a problem deep dive, then sketch, iterate and prototype.
- Connect payments, shipping and tracking as a whole journey.
- Use tangible concepts to build alignment before committing to the full vision.
Progress, with perspective.
The October 2022 presentation describes a shared vision that empowered teams. The payment, shipping and tracking screens shown here are concepts, not proof that the entire vision shipped.
Historical work, before joining Canva in December 2022. The five-day sprint moved from problem framing to a business presentation.